Tailored financing solution
How eCapital helped NS Hospitality Group with their ability to restructure.
Carlos Rivera has been a key figure in hospitality staffing for nearly two decades. After parting ways with a former business partner, he launched NS Hospitality in 2017 to continue supporting luxury hotels and country clubs across five states.
Starting fresh, Rivera knew reliable financial support would be crucial to building a successful operation. That’s when he was introduced to LSQ (now eCapital)—and found a long-term partner in business growth.
THE CHALLENGE
Despite serving high-end clients and generating strong demand, Rivera faced a common roadblock for service-based businesses: access to capital. With no physical inventory and limited operating history under the new business, traditional bank financing was out of reach.
“I wasn’t able to go to our bank and get a loan or credit… all I do is service and staffing,” Rivera explained. Fortunately, a trusted relationship with Bank of America led him to eCapital.
If I didn’t have the support from you guys, I wouldn’t be here. LSQ (eCapital) has been one of the ingredients for me to reorganize and restructure the entire operation to be where I am today. Without LSQ (eCapital), I wouldn’t be able to grow…”
Owner
Carlos Rivera
THE SOLUTION
In 2018, NS Hospitality began an accounts receivable financing relationship with eCapital. This enabled Rivera to get paid on invoices in as little as 24 hours, improving cash flow to meet payroll and operating expenses.
Since then, eCapital has funded over $29 million in early-paid invoices for NS Hospitality, while also managing AR collections and credit risk assessments through the eCapital FastTrack® platform. For Rivera, it’s been a seamless and transparent partnership that saves time and reduces risk.
THE STORY
Like many in hospitality, Rivera saw revenue dip during the COVID-19 pandemic. But instead of retreating, he used the downtime to streamline operations, cut overhead, and emerge with a more efficient, profitable business.
Now focused on expansion into new markets like pharmaceuticals and office staffing, Rivera credits eCapital as a key driver of growth. “If I didn’t have the support from you guys, I wouldn’t be here,” he said. “LSQ (eCapital) has been one of the ingredients for me to reorganize and restructure the entire operation to be where I am today.”
“With LSQ (eCapital), it feels like that (collections) is part of the team effort. Any time they reach out to a client, we see that we know exactly what is going on. It keeps us from duplicating effort.”
Explore the solutions that supported the growth strategy for NS Hospitality Group
ACCOUNTS RECEIVABLE FINANCING
Flexible financing solutions to help businesses improve cash flow, and unlock capital for growth.
