Senior Vice President
National Operations Manager
Melissa Smith is Senior Vice President, National Operations Manager at eCapital Commercial Finance. During her 15 years in the commercial finance field, she has taken on a wide variety of financial services roles and responsibilities, including underwriting, risk management and client portfolio management.
Melissa develops and delivers key strategies supporting business growth and risk mitigation and ensures operational efficiency while delivering outstanding customer experiences. A passionate believer in employee empowerment, she leads a diverse team and plays an instrumental role in developing the company’s talent base.
Melissa holds a BAS in Supervision and Management from Florida SouthWestern State College.