How we work with our clients.
You’ve probably heard the popular saying, “It’s about the journey, not the destination.” Well, here at eCapital we have to disagree. When it comes to working with you, we never lose sight of your end goal. What sets us apart is how we partner with you every step of the way to achieve it.
Our clients rely on us to solve their business challenges. Whether it’s cash flow constraints, payroll financing or working capital to support rapid growth, our flexible factoring and asset-based lending solutions are tailored for each of our client’s needs. Having the right financial products to support your business is important. What’s equally important is ensuring the experience — from our first interaction to the day-to-day management of your account — exceeds your expectations.
We put your goals first. And never lose sight of the end game.
Step by Step
STEP 1: Introductory Call
This is an opportunity for us to get to know your business, and for you to get to know eCapital and learn more about the solutions we offer. We’ll talk about the challenges you’re facing — both financial and operational — and discuss how we can help.
Many lenders will immediately approve or reject your application online based on a set of criteria. If a business doesn’t “fit the box,” it’s declined. We don’t work that way. Our solutions are a custom fit, not a one size must fit all.
STEP 2: Issue a Proposal
We will present you with a detailed proposal outlining the rate, contract length, and terms and conditions of the financing. We’ll meet with you to discuss the proposal and answer any questions. Once the proposal is signed, it is passed to the underwriting team.
STEP 3: Underwriting
Our underwriting team works directly with you to conduct due diligence. Legal documents are then issued and sent to you for review. We’ll work closely with you through the review process to ensure we understand your business and are setting you up for success.
STEP 4: Funding
Once underwriting has been completed and legal docs are signed, you will be assigned an eCapital Account Manager, who will be your main point of contact at eCapital. We will brief you on our practices and procedures, such as using the online portal to manage your account, and will work together to complete your first funding.
Our process is simple, fast and designed to meet your needs. At every step, our top priority is getting your business the funding it needs to thrive.
Why Partner with Us?
eCapital is an industry-leading alternative lender with the flexibility to provide solutions to difficult financial challenges and the resources to fund your business goals. Strong client relationships anchored in mutual trust are the core of our business.
That’s what it’s like working with us; we’d love to work with you. Call us at (866) 201-1783 and let’s talk about what we can do for your business.